Terms and Conditions

Haein Yoga Last updated: March 2026

1. General: These Terms and Conditions ("Terms") govern the use of the website www.haeinyoga.com and the booking of retreats, events, and services offered by Haein Yoga ("we," "us," or "our"). By accessing this website or purchasing any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Retreat Bookings and Payments

  • Deposit: A non-refundable deposit is required at the time of booking to reserve your spot. The deposit amount varies by retreat and accommodation type (e.g., $500 USD for shared rooms, $800 USD for private rooms) and is clearly stated on the product page before purchase.

  • Remaining Balance: The remaining balance is due in full no later than one month (30 days) before the start of the retreat. A secure payment link for the final balance will be emailed to you. Failure to pay the remaining balance by the due date may result in the cancellation of your reservation without refund.

  • Currency: All prices are listed in US Dollars (USD) unless otherwise stated. You are responsible for any currency conversion fees or bank charges incurred during payment.

  • Payment Processing: Payments are processed securely through Squarespace Commerce and/or Stripe. Haein Yoga does not store your credit card information.

3. Cancellation and Refund Policy

All payments, including the deposit, are non-refundable in the event of personal cancellation. Refunds will not be issued due to force majeure events (including but not limited to natural disasters, pandemics, government restrictions, civil unrest, or extreme weather), illness, personal circumstances, or travel-related issues such as missed flights, visa denials, or travel delays. The retreat leader, instructors, and organizers are not responsible for any of the above matters.

Transferring Your Reservation: If you are unable to attend, you may transfer your reservation to another participant, provided we are notified at least 7 days before the start of the retreat. We will assist with the transfer process to ensure a smooth transition.

We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and travel disruptions to protect your investment.

4. Retreat Changes

We reserve the right to modify retreat schedules, activities, venues, instructors, or other details as needed to ensure the quality and safety of the experience. Participants will be notified of any significant changes as soon as possible.

5. Natural Environment Disclaimer

Our retreats take place in nature-based, eco-friendly environments. Participants may encounter insects, wildlife, and other natural elements as part of the setting. These conditions are an inherent and intentional part of the retreat experience and do not constitute grounds for refunds, complaints, or claims. By booking a retreat, you acknowledge and accept that you will be staying in a natural environment and that conditions may differ from conventional hotel accommodations.

6. Check-Out Policy

Check-out time is 11:00 AM on the final day of the retreat.

Late check-out fees apply as follows: up to 1 hour late (by 12:00 PM): $100 USD; up to 2 hours late (by 1:00 PM): $200 USD; check-out after 2:00 PM: a full one-night accommodation charge.

Any costs resulting from late check-out are the sole responsibility of the participant and must be settled directly with the venue before departure.

7. Shared Accommodation Notice

This is not a private retreat. Accommodations and common areas are shared with other retreat participants and, in some cases, other guests of the hosting venue. Shared rooms may accommodate up to 4 guests and are thoughtfully assigned by Haein Yoga to support group harmony. Private room upgrades are available on request and subject to availability at an additional cost.

8. Health, Fitness, and Assumption of Risk

Our retreats include physical activities such as yoga (Vinyasa, Ashtanga, Yin), breathwork, meditation, cacao ceremonies, and other wellness practices. By registering for a retreat, you confirm that: You are in good physical and mental health and capable of participating in the activities offered, or you have disclosed any relevant health conditions, injuries, or limitations to us prior to the retreat. You understand that yoga and related practices carry inherent risks, including the risk of physical injury. You voluntarily assume full responsibility for any risks, injuries, or damages that may arise from your participation. You will inform the instructors of any physical limitations, injuries, or conditions before each session.

Haein Yoga and its instructors are not liable for any injuries, illness, or damages sustained during or as a result of participation in retreat activities. If you are pregnant, have a serious medical condition, or have had recent surgery, please consult your physician before booking and notify us in advance so we can accommodate your needs.

9. Travel and Insurance

Participants are responsible for arranging their own travel to and from the retreat location, including flights, visas (if applicable), and travel insurance. Complimentary airport transfers between the designated airport and the retreat venue are included where specified in the retreat description. We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, evacuation, lost luggage, and travel delays. Haein Yoga is not responsible for any travel-related issues, delays, cancellations, or losses.

10. What Is Not Included

Unless explicitly stated otherwise, the following are not included in the retreat price: flights and travel insurance; alcoholic beverages, soft drinks, smoothies, and coconuts; meals or snacks ordered outside the retreat program; optional activities such as temazcal ceremonies, excursions, massages, or additional therapies; personal expenses and tips.

11. Code of Conduct

All participants are expected to treat fellow guests, instructors, staff, and venue personnel with respect and kindness. The retreat is a shared space for healing and personal growth. Haein Yoga reserves the right to ask any participant to leave the retreat without refund if their behavior is disruptive, unsafe, or disrespectful to others. This includes but is not limited to harassment, intoxication, or any conduct that compromises the safety or well-being of the group.

12. Photography and Media

Photos and videos may be taken during the retreat for promotional and social media purposes. By participating, you consent to the use of your likeness in such materials unless you notify us in writing before the retreat that you do not wish to be photographed.

13. Intellectual Property

All content on www.haeinyoga.com, including text, images, logos, graphics, and design, is the property of Haein Yoga and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

14. Limitation of Liability

To the fullest extent permitted by law, Haein Yoga, its founders, instructors, and affiliated facilitators shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your participation in a retreat or use of our website. This includes, but is not limited to, injury, illness, loss of personal property, travel disruptions, or emotional distress.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Mexico. Any disputes arising from these Terms or your participation in a retreat shall be resolved in the courts of Tijuana, Baja California, Mexico.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Haein Yoga Email: info.haeinyoga@gmail.com WhatsApp: +52 664 693 0393 Website: www.haeinyoga.com